Author Archive

System Shutdown message »

You may have come across the following error message: “The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT Authority\System Time before shutdown: 59,58,57,…. Windows must now restart because the RPC service terminated unexpectedly.” Unfortunately, this is a sign that there is […]

Stop Unwanted Programs from Loading at Startup »

When you first turn on your PC and load your Windows system, several applications are set to start automatically. Besides essential system files, they can include antivirus programs, communicators, media players and file sharing programs. You can find these programs or taskbar icons in the lower right corner. Usually you want them there, especially the antivirus program, messenger or […]

Windows Installer Error »

Windows XP sometimes displays the following error message: “Windows Installer service could not be accessed. This can occur if you are running in Safe Mode or if the Windows Installer is not correctly installed.” This was probably caused by a damaged registration service. To repair the registration service, follow these steps: Open cmd.exe by clicking […]

COM Surrogate Has Stopped Working Error »

Just the other day one of my friends had trouble viewing videos in Windows Vista. When she clicked on a video file, she saw the following error message: COM surrogate has stopped working. This happened with every other video file. She asked me for help. I did some research on the Internet and found out that […]

Useful Keyboard Shortcuts »

Here are some very useful keyboard shortcuts, to help you perform your tasks quicker and easier. For a complete list of all shortcuts, please visit this Microsoft Web page. Happy testing! ALT+TAB = switch between running programs (windows in taskbar) ALT+F4 = close running program or window ALT+down arrow = open drop down list box ALT+ENTER = […]